Privacy Policy

I Food U Food ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website and mobile application.

By using I Food U Food, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the platform.

Personal Information

• Name, email address, phone number, and mailing address
• Profile photos and government-issued ID (for cooks and drivers)
• Payment information (processed securely through our payment provider)
• Driver's license and vehicle information (for delivery drivers)

Usage Information

• Device information (browser type, operating system, device identifiers)
• Log data (IP address, access times, pages viewed)
• Location data (with your permission, for delivery and nearby dish features)
• Order history and platform activity

Cookies & Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can manage cookie preferences through your browser settings.

• To create and manage your account
• To facilitate orders, deliveries, and payments between users
• To communicate with you about orders, account updates, service notifications, and, where separately consented to, promotional communications.
• To verify cook and driver identities for platform safety
• To improve our platform, features, and user experience
• To detect and prevent fraud, abuse, or security threats
• To comply with legal obligations and enforce our terms

If you provide your mobile phone number and opt in to receive SMS messages from I Food U Food, we may use your mobile information to send transactional messages related to your account, including account status updates, order notifications, security alerts, and document-expiration reminders.

You may opt in during signup at https://ifoodufood.com/signup. Existing users may sign in at https://ifoodufood.com/sms-preferences, also accessible from Account Information → SMS Preferences, confirm their mobile phone number, check the separate optional SMS consent box, and select Enable SMS notifications. The box is never pre-checked for new consent. We record the phone number, time, source, and disclosure version of consent or withdrawal. Consent is not required to create an account, make a purchase, or use our services. SMS can also be turned off on the SMS Preferences page.

Message frequency varies based on account activity. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at service@ifoodufood.com.

I Food U Food does not sell, rent, share, or provide your mobile phone number, SMS opt-in data, or messaging consent to third parties or affiliates for marketing or promotional purposes.

Mobile phone numbers, SMS opt-in data, and messaging consent are not shared with third parties or affiliates for marketing or promotional purposes.

Mobile information may be shared only with service providers as necessary to provide messaging services and support our operations. SMS opt-in data and consent will not be shared or transferred for marketing or promotional purposes.

We do not sell your personal information. We may share your information in the following circumstances:

• With other users: Your name, profile photo, and relevant order details are shared with cooks, customers, or drivers as needed to fulfill orders.
• Service providers: We work with third-party providers for payment processing, hosting, analytics, and communication services.
• Legal requirements: We may disclose information if required by law, regulation, or legal process.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials. Please notify us immediately if you suspect unauthorized access to your account.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Opt-out: Unsubscribe from marketing communications at any time.
• Data portability: Request your data in a portable format.

To exercise any of these rights, please contact us at service@ifoodufood.com.

I Food U Food is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page. Your continued use of the platform after changes constitutes acceptance of the revised policy.

If you have questions or concerns about this Privacy Policy, please contact us at service@ifoodufood.com or call (740) 746-1446.